Claims
Reef handles the entire process for you. We have a mandate to pay Motor & Non Motor claims on behalf of some major Insurers. This makes for quick & efficient claims settlements.
At Reef, the payment of a claim is what it’s all about. It is the fulfillment of the promise of peace of mind that we make to every client. It is the ‘moment of truth’ for our insurance policies, so everything at Reef is geared around a no surprises philosophy.
- Claims must be reported within 30 days.
- Take note of the excess applicable to the claim.
- Report to Police within 24hours.
Provide us with all the requested documentation in order for us to process the claim as speedily as possible.
To speed up the claims process, when there is a Third Party involved it is very important to obtain the following information:
Name, Contact Details, I.D. Number, Vehicle Description, Registration Number, Physical Address and Insurer Details.